Terms and Conditions

Refund Policy 
Payments once made are non-refundable under any circumstances barring cancellation by the curators.
Refer to the details for refunds on the FAQ page.
If a Retreat has been postponed due to Covid or any natural disaster, the payments shall be adjusted towards the rescheduled Retreat. All refund related requests can be raised at hello@creativegarh.com

Payments Policy 
If you have the first payment for booking your slot, you will be given a due date for the subsequent payment once your slot is confirmed. This ensures confirmed participation and quality curation at all the Creativegarh Retreats.
If you cannot complete the payment before the due date and need more time — you could request a payment extension by writing to us at hello@creativegarh.com.
If you are unsure or undecided about your availability, you can reschedule your Retreat to an upcoming version before making the complete payments.

Taxes & Invoices
Creativegarh Retreats fee is exclusive of GST and other mandatory govt. taxes which are added when you initiate a payment. All payments get GST enabled invoices via email right after making their payments.

Covid Policy 
If you, or any member of your immediate family tests positive less than 30 days from the start of your Retreat, you can reschedule your edition anytime at no extra cost. We have kept this flexibility for your convenience. You can send us the covid report at hello@creativegarh.com. View our covid protocol here.

Reschedule Policy 
You can reschedule the Retreat you wish to attend any time up-to 30 days prior to the Retreat.
Reschedules which are 29 days or lesser before the Retreat would attract a reschedule fee of INR 10,000. This is a basic fee to accommodate last minute requests and cannot be discounted.

No Show Policy 
Once your Payment Due By Date expires, and the payment is incomplete, your slot will be moved into future Retreat considerations and you will not be eligible to attend the Retreat you were initially selected for. You can request to move back to your Retreat and complete pending payments, however, that will depend on availability.

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